Requesting a Showing

Agents can request a showing in several places in Matrix:

Icon under picture on Listing Detail

If there is no link, the Listing Agent has turned off ShowingTime for this listing.

Icon at end of Agent Single Line Display 

As noted above, if the agent has turned off ShowingTime for their listing, there will be no link showing in the ST column.

ShowingTime button at bottom of a listing detail

 

This button will ALWAYS be present, even if the listing agent has disabled ShowingTime for their listing.  For that reason, we recommend using one of the first two methods.

Remember, you cannot schedule a showing on a listing that is Coming Soon status.

Even if an agent has disabled ShowingTime on their listing, you can still add it to your Buyer Tour you may create in ShowingTime by selecting multiple properties and ensuring at least one intended property tour is using ShowingTime, it will just need to be set up/confirmed manually with the listing agent.

 

When one of the first two options are selected, ShowingTime launches and the Schedule a Showing screen opens.

 

The information on this screen reflects what is set up as a default on your ShowingTime Agent Profile but can be changed for this request.

1.     Click Schedule a Showing. The Select a Time window opens, indicating and times that the property is not available for showing.

 

2.     Click on the date and time you want to show. The Verify your appointment details screen opens.

 

3.     Open the drop down to select the type of appointment.

 

4.     Select the latest time that you will be at the property. This triggers a feedback form to be sent of the listing agent has setup to send feedback requests to showing agents.
 

5.     Click Yes.  A Request Confirmation window opens.

6.     Click Back to Property Listings.

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