Creating Feedback Forms

Creating Feedback Forms

Another great feature of ShowingTime is the ability to automatically send Feedback forms to Showing Agents after they have shown a property.  This gives a Showing Agent a chance to provide the Listing Agent with details on what they found to be positive or negative about the property.  To create feedback forms follow the directions below.

  1. Access ShowingTime.
  2. Select Feedback from the ShowingTime Control Panel.

  3. Select Form Design & Settings.  The feedback Form Design screen opens.

  4. The first tab is the Settings Tab and contains the default ShowingTime template.  This template is not editable.  To create your own, click Clone.

    NOTE: If you select Create New Template you will have to enter in all questions first.  It is easier to Clone the standard template and make your changes as needed.
     
  5. Click Rename. Enter a name for your new Feedback Template and click Save Changes
  6. Click OK.  The screen becomes editable.

  7. Fill out the fields you want in your feedback form.  Hint: Just type over the information in the fields.
  8. Click the Feedback Form tab.  The Feedback Form Design screen opens.

  9. Type over the questions on the form if you want to change them.  You can use the trash can to delete a question.
  10. Select Add Multiple Choice Question  and type your questions in the Question box.  You can change the multiple choice answers by clicking inside the Answers box and manually typing your answers.

  11. Click the green plus sign to add another answer to the multiple choice question.

  12. Select Add Free Text Question to add a question where the Showing Agent will be able to type in an answer.  Type your question in the Question box and do not type anything in the answers box.
  13. Click Save to keep your changes.

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