Administration FAQs

Administration FAQs

Q: What paperwork does FMLS require?
A: The following rules apply when reporting contracts to FMLS:
  1. Within 72 hours of an executed contract, the Listing Member must change the status in the FMLS system to one of the under contract statuses (AUC or PND)
  2. Within 72 hours of an executed contract, the Selling Member must submit the Notice of Contract Form #117 to FMLS.
  3. Within 72 hours of closing, both the Listing and Selling Members must report the closing to FMLS by submitting the Notice of Closing Form #118, including uploading the entire Settlement Statement and/or Closing Disclosure Form.

Q: How do I transfer a listing?

A: FMLS does not transfer listings, nor does FMLS allow Dual Listings. A Dual Listing occurs when two different brokers each have an active listing entered for the same property. When FMLS discovers a Dual Listing, the following steps are taken.

When a second listing is detected by FMLS monitoring or by report from an FMLS member, the second listing is immediately withdrawn at no charge. The following notices are sent via email:

1. To the original broker, a request for a formal release of the listing

2. To the second broker, notification that a dual listing exists and that their listing will be withdrawn at no charge

If the original broker signs the release, the original listing then will be withdrawn at no charge to the original broker, and the second listing will be reinstated as Active.

Note: When a broker is willing to release a listing before a new listing is entered by a second broker, the original broker should fill out and submit Addendum to Listing Contract #116 or hard copy to FMLS. The original broker should mark check box "Release of Listing to another FMLS company." FMLS will then withdraw the original broker's listing at no charge.

Note to second broker: If the original broker sends Addendum to Listing Contract #116 or hard copy to withdraw the original listing, the new listing should not be entered until the original listing has been changed to Withdrawn.

Original Broker Does Not Agree to Release Listing

If the original broker does not submit a signed release, the only way to reinstate the second listing is for the second broker to obtain the seller's signature on Seller Notification Form #110 and email or fax it to FMLS. The following conditions apply to the second listing's reinstatement:

Waiver of Waiting Period for Dual Listings:

Notification of New Exclusive Seller Listing Agreement #111 – this form can be used to circumvent the normal dual listing notice period only in circumstances where the original listing has been extended without authorization from the seller. This form is to be used when the seller has signed a new listing agreement with a new broker and is not aware that there is still an active listing in FMLS with the previous broker. When FMLS receives this form signed by the seller, our staff will withdraw the original listing at no charge and ensure that the new listing with the new broker is in an active status.

Change in Ownership #112 – this form can be used to circumvent the normal dual listing notice period only in circumstances where the property has had a change in ownership and the previous listing is no longer valid. (i.e., a foreclosure process has completed and a lender now officially owns the property).When FMLS receives this form signed by the new broker, our staff will withdraw the original listing at no charge and place the new listing with the new owner in an active status.

Note: Do not use Form #112 in cases where the original listing has actually sold and the new owner is listing the property for sale. A new listing should be entered, and the closing paperwork should be submitted for the original listing.

 

Q: Can I list one property in two different categories?

A: Duplicate Listings are allowed by FMLS only in certain circumstances. Duplicate Listings are two separate listings for a single property, which the listing agent purposefully has placed in two different property type categories simultaneously. An example of a permitted duplicate listing is a residential, detached home situated on a large tract of dividable land; such a property may be listed in the Residential Detached and Land/Farm categories simultaneously, as these categories are not mutually exclusive.

Duplicate listings are permitted for any property type combination categories are mutually exclusive (by definition of their construction). Duplicate listings are not permitted for To Be Built listings.

The following guidelines apply to Duplicate Listings:

  • Members should always enter the listing in the most appropriate property type first (original listing), then enter a duplicate listing in the alternate property type. (When the listing sells, FMLS staff will close the original FMLS listing number and remove the duplicate listing number.)
  • If a listing is incorrectly entered in both the Residential Detached and Residential Attached categories, FMLS staff will make reasonable efforts to determine the appropriate category for the listing, and withdraw the listing from the category deemed incorrect. No notification is provided of this change.
  • Any paperwork submitted to FMLS during the life of the listing should include both FMLS listing numbers, including the Notice of Closing #118.
  • All Duplicate Listings incur an administrative fee of $35, which is invoiced to the listing office.

 

Q: I accidentally entered a listing twice (or more), what do I do?

A: Contact the Administrative Services Department at 404-255-8660 Option 4. Have all FMLS#s handy, and we will be glad to assist you.


Q: I entered the wrong list price, can you fix it for me? Can you take off the price change indicator?

A: We would require you to submit a copy of the Listing Agreement and then we can update the Original List Price to match the price shown in the Listing Agreement. If the Original List Price and the List Price match, price change indicator arrows will not appear in Matrix. Contact the Administrative Services Department at 404-255-8660 Option 4, and we will be glad to assist you.


Q: I entered the wrong expiration date, can you fix it for me?

A: If you have not already extended the listing, FMLS staff can update the Expiration Date to match the date in the Listing Agreement. We would require you to submit a copy of the Listing Agreement to FMLS for verification. Contact the Administrative Services Department at 404-255-8660 Option 4, and we will be glad to assist you.


Q: I entered the Area wrong, can you fix it for me?

A: You can update the Area within 7 days of entering the listing. If it has been longer than that, please submit Addendum to Listing Contract #116. FMLS staff will then verify the correct area and update the listing to match.


Q: What paperwork is required for rental listings?

A: FMLS does not require ANY paperwork for rental listings.


Q: I have a listing in the system for rent and for sale and the property rented. How do I withdraw the for sale listing and is there a charge?

A: The first step is for the agent or office staff to update the rental listing to Leased status. Once this is done, submit an Addendum to Listing Contract #116 to FMLS listing for sale. Mark "Rented under FMLS#" and put the FMLS number of the rental listing. FMLS staff will withdraw the for sale listing at no charge.


Q: My listing expired. How can I extend the listing?

A: If the listing expired within the last 30 days, the listing agent or office staff can go into Matrix Add/Edit and extend the listing. You will need to change the expiration date to a date in the future and change the status from expired to active, then click submit changes.


Q: My listing is set to expire soon. Can I extend it beforehand?

A: Yes, a listing can be extended at any time before it expires. The listing agent or office staff can go into Matrix Add/Edit, pull up the listing, input the new expiration date and click submit.

 


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